What is your return policy?
We want you to feel completely satisfied with your purchase. If you are not satisfied for any reason, you may return an unused item within 1 Year from the o...
How do I return merchandise?
Returning merchandise is easy and hassle-free at SidKal.com. Just follow these four steps: Go to our online return portal and enter your order numbe...
Who pays for shipping a return?
US Customers may return products using a prepaid return shipping label or the shipping carrier of their choice at their expense. By opting for a prepaid ret...
Can I exchange an item for another?
If you purchased a product from us that you wish to exchange for an alternative, you can return the item for a refund or store credit and simply place a new...
How will I be refunded?
Please view our Return Policy for a list of what is considered ineligible for Return. Refunds do not apply to the cost of shipping or oversized handling cha...
I received a defective product, can I return it?
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund if the item hasn't been used. Please contact cus...
What happens if I refuse a delivery?
If you refuse delivery, a credit will be issued for the price of the merchandise minus the actual cost of shipping and the cost of return shipping. All cred...
What do I do if my shipment was lost or damaged in transit?
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact customer service imme...
What do I do if an item is missing from my shipment?
While we will do our best to ship from our distribution center to you, not all items will shop from there. In some cases, we will split the order and ship e...
Can I keep a gift item if I return the product they were included with?
Items sent as a promotional gift (Gift With Purchase) are required to be returned if the qualifying product is returned for a refund or store credit. If the...